Every WhatsApp,
answered. Always.
Hader is the friendly voice that picks up every WhatsApp message your business gets — every minute of every day. In your customer's own language, in their own dialect, like a real person on your team would. Without ever needing a break.
The quiet problem every business has.
We built Hader because every shop, clinic, restaurant, salon and service we know has the same quiet problem — customers are messaging, but no one can always be there to reply. Some messages come at midnight, some come during the busiest hour of the day, some come on holidays. A few are urgent, most are simple, and every single one is a chance to either win or lose a customer.
Hader answers all of them — in the customer's own language, like a real person on your team would. Without ever needing a break.
A smart assistant in your WhatsApp.
When a customer asks about a price, your hours, your menu, whether you deliver, how to book, what the return policy is — Hader replies within seconds. In most cases, the customer never knows they were talking to anything other than your team.
Lives inside your WhatsApp number
Reads every incoming message, understands what the customer is really asking, and writes a clear, friendly reply within seconds.
90+ languages, real Arabic dialects
Kuwaiti, Lebanese, Egyptian, Saudi, Moroccan, Gulf, Levantine — a customer who types in their dialect gets a reply that sounds like a neighbour wrote it.
Voice notes in, voice notes out
If the customer sends a voice note instead of typing, Hader listens, understands, and can reply with a voice note of its own. The conversation feels human.
We don't let Hader invent answers.
Every price it gives, every product it mentions, every opening time, every booking detail comes straight from the information you put into Hader. If a customer asks about something you don't sell, Hader tells them honestly. If your prices change at noon, the prices in the conversation change at noon.
- Answers grounded in your business data — no hallucinations.
- Honest "I don't know" when something falls outside scope.
- Complete audit log — every reply, who asked, what was sent, which information was used.
- Step in any time if something looks off.
A full home for your team to work alongside it.
When a customer asks for a real human — or asks about something Hader isn't comfortable answering — the right person on your team gets notified in seconds. Nothing falls through the cracks.
One clean inbox
Every WhatsApp conversation in one place — read every chat as it happens.
Take over in a tap
Jump in any time, write a private note, tag a follow-up, then hand it back.
Bookings, organised
Chat-based bookings land with name, date, time and details already filled in.
Orders tracked
Every product, quantity and total — ready for your team to fulfil.
We treat your business data the way a bank treats your money.
Every business that uses Hader has its own private space, walled off from every other business on the platform. Your prices, your customer chats, your phone numbers, your team, your bookings — none of it ever touches another business's data. Ever.
Daily backups. 24/7 monitoring. A human hand whenever one is needed.
The businesses where WhatsApp is the channel.
We built Hader for the businesses we grew up around — across the Gulf, the Levant, and everywhere in between. Places where WhatsApp isn't one channel among many. It's where business actually happens.
We had one rule.
You should never have to choose between answering your customers and running your business.
Your customers should never wait until morning to hear back. Your team should never miss a message. And the assistant in the middle should never embarrass you by inventing something that isn't true.
That is what Hader does.